PRIVACY POLICY

Last updated: July 4, 2025

At krissrichard.com, protecting your personal data is a top priority. This privacy policy is intended to clearly explain how we collect, use, and protect your personal information when you browse our website or make a purchase.

1. Data Controller

The data controller is:
KRISS RICHARD – www.krissrichard.com
107 chemin les hauts de Floriane, 83149 BRAS – FRANCE
Email: contact@krissrichard.com

2. Personal Data Collected

We collect the following data when you use our website:

Identification data: first name, last name, email address, postal address, phone number (during an order or form submission).
Payment data: processed securely via our payment providers (e.g., Stripe, PayPal). We never have access to your banking details.
Browsing data: IP address, browser type, pages visited, session duration (via cookies and analytics tools).
Marketing data: newsletter subscription preferences, interactions with our emails or ad campaigns.

3. Purposes of Data Collection

Your data is used for the following purposes:

Processing and delivering your orders
Customer service management
Sending marketing emails (if you have given your consent)
Website traffic analysis to enhance user experience
Fraud prevention and legal compliance

4. Legal Basis for Processing

In accordance with the GDPR, data processing is based on:

Performance of a contract (e.g., processing an order)
Your consent (e.g., newsletter subscription)
Our legitimate interest (e.g., browsing analysis)
Compliance with a legal obligation (e.g., invoicing)

5. Data Recipients

Your data is used internally and may be shared with trusted third parties for the following purposes:

Website hosting (Wix)
Secure payment processing (Stripe, PayPal)
Marketing email delivery (e.g., Mailchimp, Brevo, etc.)
Traffic and performance analysis (Google Analytics, Facebook Pixel…)

These partners are contractually committed to respecting data confidentiality and security.

6. Data Retention Period

Your data is kept for the following durations:

3 years for marketing data (from last interaction)
6 years for billing data (accounting obligation)
As long as your customer account is active (unless you request deletion)

7. Your Rights

Under the GDPR and the French Data Protection Act ("Informatique et Libertés"), you have the following rights:

Right to access, rectify, or delete your data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time
Right to file a complaint with the CNIL (French data protection authority)

To exercise your rights, please contact us at contact@krissrichard.com.

8. Security

We implement all necessary technical and organizational measures to safeguard your personal data from unauthorized access, alteration, loss, or destruction.

9. Cookies

We use cookies on this website. To learn more, please refer to our Cookie Policy.

10. Updates

We may update this privacy policy at any time. Any changes will be posted on this page with a new update date.

Contact: contact@krissrichard.com